Who we are
Canada Benefit Group (“we”, “us”) helps Canadians apply for the Disability Tax Credit and related benefits. Our office is at 5475 Paré Street, Suite 252, Mount Royal, QC H4P 1P7. This policy explains how we handle personal information collected through this website and in the course of our services, in line with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector.
What we collect
When you fill in a form on this site we collect your first name, phone number, email address, the daily-living restrictions you select, your preferred method of contact, your SMS consent choice and any message you write. If you use our calculator, we also receive your province, year of birth and the year your disability began, along with the estimate.
When you become a client, we collect the medical, tax and family information needed to prepare your application, and only with your consent.
Like most websites, we also collect technical information such as pages visited, device and browser type, and the advertising link that brought you here. Statistics cookies (to measure how the site is used) and marketing cookies (to measure and improve our advertising, for example with Google and Meta) are only used if you accept them in our cookie banner. You can change your choice at any time with the Cookie settings link at the bottom of every page.
We keep a record of your cookie choice (an anonymous ID, the date and what you accepted or refused) for two years, so we can show that consent was given. When you submit a form, your cookie choice is saved with your request.
How we use it
We use your information to contact you about your eligibility, to prepare and manage your Disability Tax Credit application, to communicate with your doctor and the Canada Revenue Agency on your behalf when you authorize us, to answer your questions, and to measure and improve our website and advertising.
We send SMS updates only if you ticked the SMS consent box. You can stop them at any time by replying STOP or by contacting us.
Who we share it with
We share your information only with the Canada Revenue Agency and your health professionals as needed for your application and with your authorization, and with service providers who help us run our business, such as our customer relationship management system (HubSpot), telephone and email systems. They may use it only to provide services to us. Some of these providers store information on servers outside Quebec and Canada, where it is protected by contract but may be subject to local law.
We never sell your personal information.
How we protect and keep it
We use administrative, technical and physical safeguards suited to the sensitivity of the information, including access controls and encrypted connections. We keep personal information only as long as needed for the purposes above or as required by law, and then securely destroy it.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to its use, subject to legal limits. You can also adjust cookie settings in your browser.
To make a request or a complaint, contact our Privacy Officer at info@canadabenefit.ca or 1-888-511-2250, or write to us at the address above. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or, in Quebec, the Commission d’accès à l’information.
Changes to this policy
We may update this policy from time to time. The date below shows when it was last revised.
Last updated: 2026-10-09